General conditions

1. Minimum age

The minimum age for enrollment in general courses is 17 years old and 14 years old for the Summer Course for Young Students.

2. Responsibility

Escuela Internacional does not assume responsibility for acts outside of its control (i.e. natural disasters) nor the actions of the students outside of the study centers.

3. Course levels and schedule

On the first day of the course students take a placement exam to enter in the appropriate level for each student's proficiency and needs. At each E.I. Center there are at least 3 different levels. The majority of the courses are held in the morning, however in the summer/high season there are some courses held in the afternoon.

4. Extending your stay

Students who wish to extend the number of weeks they will attend courses need only let the E.I. secretary know. All fees for the extended period must be paid before beginning classes in the new period.

5. Accommodations

Reservations are made per person on a weekly basis. You may reserve your room from the Sunday before you start classes until the Saturday after you complete the course. For your convenience, it is possible to request additional days pending availability. The price for accommodations in a host family includes laundry service (except in Cuernavaca and Playa del Carmen), bed linens and the number of meals requested. Students who will live in an apartment can pick up the keys at the place and time indicated on the Registration Confirmation. The price of apartments is per person and the cost of utilities for student apartments is not included in the price. Students living in an apartment must bring their own bed linens and towels. Students are responsible for any broken or damaged objects due to poor usage.

6. Airport transfer service.

Those students who have requested airport transfer service will be met at the airport by a representative from the chosen center. This person will assist them in arriving to their accommodations. Those students who do not request the transfer service may go directly to the address indicated on the Registration Confirmation.

7. Medical Insurance and Visas

Since medical and accident insurance are not included in the cost of the program, we advise those students interested in purchasing medical insurance through E.I. to check the appropriate box on the enrollment form. Those students from countries that need a visa to enter Spain or Latin America should check the appropriate box on the enrollment form so that the school can send a Certificate of Enrollment once registration has been completed.

8. Cancellations and shortened programs

The Central Office of Escuela Internacional must be notified in writing of all cancellations. The enrollment fee is non-refundable. If E.I. receives notice of a cancellation before the course begins, the student will be refunded all pre-paid course and accommodation fees, except the enrollment fees. If E.I. receives notice of a cancellation or a reduction of the program after the course has begun, the student will be refunded 70 % of the value of the course and accommodation fees not realized. For the schools in Latin America, please request cancellation details from the Central Office.

9. Changes of center or accommodation

Once the student is enrolled, the student must notify the E.I. Central Office of any changes in writing. There will be an administration charge of 30 € for each change in center or accommodations, before or after the course begins. Once classes have begun, the type of course cannot be changed. Students may request a change of level from the Director of Studies, which will be admitted when it serves to improve the program for the student. For the schools in Latin America, please request more details from the Central Office.

10. Late arrivals and absences

If you will arrive later than the beginning date of the course, it is best to communicate this to the Registration Center in order to reserve your place. If you arrive late for a course, or are absent during the course, no refund will be granted.

11. Misconduct

The student agrees to respect and follow Spanish law and Escuela Internacional norms. Assistance in class is obligatory. Failure to comply with these norms will mean immediate expulsion from the school center. E.I. reserves the right to refuse admittance in the course to those students who do not respect the rules of the school or the program in which they are enrolled, or if they are shown to have irregular or incompatible behavior with respect to the most basic ethical norms, or fail to assist classes or regularly arrive late to class, or do not obey curfew hours (in the case of minors). The expelled student, or his/her family, will be responsible for all costs related to damages caused to material goods or people during his/her stay at the school or accommodation. In the same manner the student his/herself and or the student’s family is responsible for any cost related to the return trip to the country of origin (or residence), as well as any additional damages caused to a third party. Failure to comply with Escuela Internacional norms will mean immediate dismissal from the program with no right to claim neither liability nor refund of any part of the program cost.

12. Exceptional changes

E.I. reserves the right to change the course dates and prices without prior notice. In the case of cancellation of any course, the student will be reimbursed in full.

13. Photographic material

Escuela Internacional is permitted to use photographic material in which students appear for the promotion of its programs

14. Acceptance of the General Conditions

Participation in an E.I. course implies knowledge of and acceptance by the student and/or his/her parent(s) or legal guardian(s) of all General Conditions included in this brochure.